I was charged twice for a product I haven't received yet. When I called customer service I was treated like a criminal. The person I spoke with would not let me talk and said "well you ordered online so if you were charged twice it's your fault." I tried to explain that the company's server went down before I clicked on submit. Again he said the same thing to me.
If this product is any good I may keep it but they need to train their customer service people.
He told me I could return the second order BUT they will not return shipping charges and it takes 10 weeks to get a refund.
Think twice before ordering from this company.
This reviewer shared experience about poor customer service and wants this business to issue a full refund as the author lost $43. canadalady is overall dissatisfied with WalkFit Platinum. The most disappointing about walkfit orthotic insoles at WalkFit Platinum was customer service Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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