When I received my pair of walkfits, I did not receive the complete order. Upon receipt, I immediately called the company, and was told that they needed to send me an insurance form, and that I was to fax it back so they could send me my cushions. So they took me email address, and stated that it would take a few days to get the form via email.
Called on August 25, 2008, and again on September,9, 2008, and AGAIN on September 12.
I am still waiting.........Filed a complaint with the Better business bureau
one lie after another......
Monetary Loss: $20.